Terms and condition

Effective Date: [28/02/2025]

1. Introduction

Welcome to Cantan! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our food and grocery delivery services.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email, address, and payment details.

Payment Information: Transaction ID for order processing.

Usage Information: App interactions, order history, preferences.

Location Data: To provide accurate delivery services.

3. How We Use Your Information

We use your information for:

Processing and delivering your orders.

Improving our services and user experience.

Sending updates, promotions, and notifications.

Ensuring security and preventing fraud.

Complying with legal obligations.

4. Information Sharing & Third Parties

We may share your data with:

Delivery partners: To fulfill orders.

Payment providers (Razorpay & COD): To process transactions securely.

Service providers: For app functionality and improvements.

Legal authorities: If required by law.

5. Data Security

We implement security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to:

Access, update, or delete your personal data.

Opt-out of marketing communications.

Restrict or object to data processing in certain cases.

7. Account Deletion Process

If you wish to delete your Cantan account, follow these steps:

Open the Cantan app.

Click on the three-dot menu in the top right corner.

Go to your Profile.

Click on "Delete Account."

Click on the "Remove" button to confirm.

8. Cookies & Tracking Technologies

We use cookies and similar technologies for analytics and personalized services. You can manage cookie settings in your browser.

9. Changes to This Policy

We may update this Privacy Policy. Any changes will be notified through the app or website.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at [support support@cantan.com].